Returns & Exchanges

At VISIONNAIRE, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging with all designer tags attached to ensure they remain in pristine condition during transit.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to the outside of your box, and drop it off at any authorized courier location.

4

Quality Check and Refund

Once our atelier receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing